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“I want to know my customer”


Everyone talks about knowing the client, omnicanality…
but at what price?
do i need a super technology? 

You need results now

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 “Where do I start?

Analyse your real needs:
Do I have Web, do I have POS, ERP?
Do you have a unique customer file?
What do you know about them? Do you communicate continuously? 

Choose your scenario

Fidelizacion Neuromobile

“And then what?”

Clear objectives:
A loyalty plan
Increase sales
Improve the average ticket

We have the answers

No matter the size. A unique and integrated management platform designed for the retail sector adapted to your needs

  • CRM, in the cloud. Integrated database management, analysis tool, business intelligence and marketing automation manager.
  • Communication gateway (email and SMS).
  • Forms for tablet/mobile. Point of sale solution. Identifies the customer, manages personal data (registrations, modifications) and assigns tickets to customers (barcode reading).
  • Connection with ERP and POS

Objective to simplify data management

  • We analyse the company’s channels.
  • We integrate the channels in our platform.
  • We joined the On and Off channels. We create a solution
  • custom-made omnicanal.
  • We optimise the ability to obtain data at the point of sale
  • We offer a fast implementation solution

Simple interface for creating, monitoring and evaluating campaigns and promotions

Loyalty-based dynamization

  • Loyalty card
  • Stamps for purchase
  • Discount coupons
  • Drawings for purchase

Dialogue plan according to activity

  • Sending mail, SMS or Push
  • By event: Welcome, Birthdays
  • By purchasing activity rules
  • Demographic segmentation

Activation of the lead based on business activity

  • Powerful communication engine, to send and monitor informative or transactional messages via SMS, email or app, if available
  • Email Reputation Management
  • Improved deliverability
  • Flows linked to purchases

Data-based decision making

Intuitive control panels:

  • Data quality
  • Demographic analysis
  • Analysis by purchase behaviour
  • Channel Effectiveness
  • Historical Trends

 CRM API for integration with third-party systems

CASO 5 – RETAIL / CUSTOMER BRAND EXPERIENCE & SHOP IN SHOP “BEAUTY ADVISOR” PERFORMANCE

It is NOT just a PPP. A marketing, communication and loyalty solution

Adapted to your company image

Varied content:

  • Product
  • Promotions
  • Events
  • Surveys

Loyalty card

  • Content segmented by client type
  • Stamps for purchase
  • Discount coupons
  • Drawings for purchase

Content adapted according to the client’s affinity and time of use

Intelligent content recommendation system

App usage capture by:

  • Categories
  • Products
  • Events

In or out of the shop

  • Capturing in-store behaviour
  • Attracting competitive behaviour

Increase in interaction above 50% compared to filter-based models

Committed to your results

We have a centralized marketing and support analysis services team

  • To support the creation, management, communication, dynamisation of local activities and loyalty services aimed at the “customer”.
  • Collaborate in the design, understanding and visualization of the main indicators of management of the dynamics.
  • Suggest decision making regarding traffic-affluence, demographic segmentation or consumption preferences.
  • To provide the necessary information to assess the measurement of investment results, of the effectiveness of promotion and communication campaigns around commercial activities.